Right of withdrawal
Have you concluded a contract with us and want to withdraw from it? You can do that right here online, in two steps and without giving a reason.
Withdraw from contractThis notice applies to consumers who conclude a distance contract with us (e.g. via the website, by email or phone). A consumer is anyone who enters into a legal transaction for purposes that cannot predominantly be attributed to their commercial or self-employed professional activity.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
Um Ihr Widerrufsrecht auszuüben, müssen Sie uns (Projekte²⁴, Rudolfstraße 19, 87629 Füssen, E-Mail: info@projekte24.net, Telefon: +4915216019371) mittels einer eindeutigen Erklärung (z. B. ein mit der Post versandter Brief oder eine E-Mail) über Ihren Entschluss, diesen Vertrag zu widerrufen, informieren. Sie können dafür das beigefügte Muster-Widerrufsformular verwenden, das jedoch nicht vorgeschrieben ist. You can also declare your withdrawal directly online using the “Withdraw from contract” button on our website; we will confirm receipt to you immediately by email.
To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal. For this reimbursement we use the same means of payment you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees because of this reimbursement.
If you requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal, compared with the total scope of the services provided for in the contract.
Early expiry and exclusion of the right of withdrawal
The right of withdrawal expires for a contract for services once we have fully provided the service and began performance only after you gave your express consent and at the same time confirmed your awareness that you lose your right of withdrawal upon full performance of the contract by us.
There is no right of withdrawal for contracts for the supply of goods that are not prefabricated and for whose production an individual selection or decision by the consumer is decisive, or that are clearly tailored to the consumer's personal needs (§ 312g(2) no. 1 BGB), such as software or websites created individually to your specifications, insofar as they constitute such goods. We point this out in every offer if it applies to your contract.
Model withdrawal form
(If you want to withdraw from the contract, please fill in this form and send it back.)
An Projekte²⁴, Rudolfstraße 19, 87629 Füssen, E-Mail: info@projekte24.net:
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*):
– Ordered on (*) / received on (*): ______________________
– Name of consumer(s): ______________________
– Address of consumer(s): ______________________
– Signature of consumer(s) (only for notification on paper): ______________________
– Date: ______________________
(*) Delete as appropriate.